Refund policy

Refund Policy

We accept eligible returns within 30 days after you receive your order.

Return eligibility

To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. You will also need the receipt or proof of purchase.

How to start a return

To request a return, contact us at SzerbinPessolano5439@outlook.com with your order number and the reason for return. Returns sent back without first contacting us may not be accepted.

Return address

Approved returns should be sent to: 6200 Tollbridge Rd, Belton, TX 76513, United States.

Return shipping

Customers are responsible for return shipping costs unless the item arrived defective, damaged, or incorrect. Original shipping charges may not be refundable unless required by law.

Damages and issues

Please inspect your order when it arrives. Contact us as soon as possible if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Non-returnable items

Used items, items not in original condition, gift cards, final-sale items, and items damaged by misuse may not be eligible for return.

Refunds

After we receive and inspect your approved return, we will notify you whether the refund is approved. If approved, the refund will be issued to your original payment method. Your bank or credit card company may need additional time to post the refund.

Exchanges

The fastest way to get a different item is to return the original item if eligible and place a new order after the return is approved.